for any merchandise or order questions contact chuck@mummyjoe.com

for anything else contact joe@mummyjoe.com

FREQUENTLY ASKED QUESTIONS

How long does it take for orders to arrive?

current fulfillment time is 1-5 days. delivery times are usually 3 business days after fulfillment for the USA, 5 for the EU, and 10 for the rest of the world.

My order is lost/damaged!

email chuck@mummyjoe.com and he’ll gladly make sure it’s replaced or refunded. 

Can I make returns/exchanges?

you can return any item to the warehouse address on the original package within 14 days of receiving your order.
clothing items must not be worn or damaged and return shipping costs are non-refundable. You are responsible for the shipping of all returns and exchanges. contact us and we will ship the exchanged item back to you for no additional fee.

I have a product idea!

email chuck@mummyjoe.com about it.

How do I make cartoons like Joe?

have fun.

Can I get a mummy joe tattoo?

sure.